URL Executer

Custom

Available for:

Bubble Desktop available for: Windows

Bubble Desktop available for: MacOS

Bubble Cloud available for: Bubble365 Apps

Bubble Mobile available for: iOS/Android

URL Executer

Description Functions Buttons Xelion Knowledge Base

Being able to invoke another application from your telephony environment can be hugely important for improving customer satisfaction and working more efficiently. With our integration tool Bubble, you can perform various customized actions based on a telephone call.

Gateway

In addition to screen pop-up functionality, Bubble can also act as a gateway to invoke other applications. Think of calling up a website, application or script. You can set whether the event should be executed on an incoming, outgoing or both an incoming and outgoing call. You can also choose to have the event run in the background instead of, for example, visibly opening a web browser.

Functionalities

Besides the gateway functionality, Bubble comes with many other features. For example, you can activate multiple CRM integrations under the same user at no extra cost, which can be useful if you use multiple software applications within your company. The full list of features can be found under tab functions, but we've already listed some of the important ones for you:

Trigger an event based on Call start, Call answered or a Call stop.
Execute the event in the foreground or background.
Dialing out with one click on a phone number in your CRM, browser or other program with the Click & Call feature.
Dialing out by selecting a phone number in your CRM and pressing a hotkey with with the Select & Call feature.
Easy and secure login based on Single sign-on (Microsoft, Google or Apple account).

Customization

To meet your specific needs, Bubble is equipped with the Automations module. With this module it is possible to add your own If-This-Then-That flows. For example, consider running a specific event based on a particular phone number.

Technical

Connecting Bubble - and thus the URL Executer - to your telephony platform is very easy. The procedure is different per telephony platform but one thing they all have in common, you don't have to be a technician to do it.

Outbound call possibilities CRM

Click to dial from CRM
Hotkey dial from CRM
Copy to dial

Deployment type

Bubble Desktop
Bubble Cloud

Standard Bubble pop-up functions

Single sign-on
Click to dial
Latest features
Number notation

Buttons

Below is the list of available buttons. These are both CRM specific- and generic Bubble functions.

Custom Action (standard button)
Send E-mail (standard button)
Callback request (standard button)
Call Control (standard button)*
Send WhatsApp message (standard button)
Send Microsoft Teams message (standard button)
Open SearchBar (standard button)

Xelion

Xelion is the communication solution for SMEs. Communicate via every conceivable channel your company uses for all internal and external communication. For a fixed monthly price, you make use of all the possibilities the cloud solution has to offer. So there will never be any surprises. Xelion offers all the functionalities needed to meet the specific wishes and requirements of a customer contact centre.

Check the benefits

Note: The integrations on this marketplace are provided through our integration provider Red Cactus. Xelion users can order these integrations through their Xelion supplier. Xelion suppliers who are not yet part of the Red Cactus partner network can contact us at sales@redcactus.nl.

Request module

Company name

Contact

Phone number

Email address

Explanation

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What does Bubble benefit your organization?

Monthly fee Bubble licence per user

Number of employees

Number of calls per employee per hour

Hourly wage per employee

Time saved per call

Calculation

Time saved per year

€

Investment Bubble per year

€

Total investment per year

Potential savings per year

€

Disclaimer: This calculation is based on 45 workable weeks (8 hours per day). This calculation does not take into account any one-time investments or any license fees charged by the CRM vendor. No rights can be derived from this calculation.

Saving time by not having to ask for the customers name
Answer the phone in a customer-friendly and personal way
Improve team interaction by immediately seeing which colleague has had contact
No manual and incorrect entering of customer data
Instantly see who and why someone is calling
More time and attention for the customer which leads to better customer satisfaction
Calling directly from the customer data of your software application
Connecting multiple software applications within the organization? No problem with Bubble!
All functionalities this integration has to offer
When transferring the call to your colleague the customer details are also transferred

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